Job Info
Department: Sales
Career Level: Professional
Experience: 3 - 5 Years
Description
Job responsibilities:
- Updating track sheet for follow-up orders status and shipment details.
- Sales & Distribution issues to report in weekly report.
- Handling all export invoicing.
- Monitoring shipments (tracking, following up regarding quality of the goods)
- Creating purchase orders and sales orders based on the concluded sales agreements and sending it to respective customer for confirmation, chasing the customer for signed sales orders.
- Registration of temperature data loggers at online portal to track transportation condition of shipments.
- Work with shipment documents (checking, forwarding, requesting corrections etc.).
- Handle correspondence with clients regarding order processing, quotations, and follow-ups
- Address customer inquiries, resolve issues, and escalate more complex matters to the Sales Manager as needed
- To communicate with the customers about the shipment details
- To request customers stickers and shipping instructions for new orders initiated by Sales Manager and timely provide it to Logistic and Distribution team.
- To chase Logistic and Distribution department for pending documents for orders which are on water.
- Request release of shipments with Finance department once documents for a shipment are received and approved by a customer and coordinate dispatch of original documents with Logistic and Distribution department once released.
- Coordination with and Logistics Department office for getting additional free demurrage days.
- Random follow-up to ensure the planned delivery dates are respected.
- Follow-up to see the transit time in respected.
- Any usual events to be notified immediately to shipping and logistic department.
* Del Monte is committed to create an ideal environment for hiring and development through encouraging equality, fairness, and respect. Employees and jobseekers with special needs are legally protected against any kind of discrimination and harassment under the Business Ethics policy of Del Monte. Del Monte has also managed to develop the workplace in order to be accessible to employees with all kinds of disabilities through providing all required tools and technologies.
